SAP Commerce Cloud
Customer. 360 degrees. Digital.
SAP Commerce as the basis for your customer lounge
SAP Commerce is the ideal basis for your interaction with customers on the web. From editorial content and products to commerce and services - everything under one login.
Components
Powerful Commerce Engine
SAP Commerce Cloud (formerly Hybris) is one of the most powerful e-commerce platforms on the market. In addition to the usual requirements, the solution contains a standard SAP backend integration and, of course, standard interfaces to all other SAP Customer Experience components.
Content Management System
Content is king! With SAP Commerce Cloud, you have a powerful integrated content management system at your disposal. You can use it to maintain editorial content in your online store, customer portal, or your entire web presence. Use SmartEdit with an intuitive user interface and combine product data, commerce functionality, and editorial content without programming knowledge.
Product Information Management System
Data is the fuel for successful customer satisfaction. Use the integrated Product Information Management System to consolidate data from different sources and make it available for your sales activities.
Backend Aggregation
Companies use a variety of different specialized systems. With SAP Commerce Cloud, you can integrate information and process triggers from different systems with a uniform look and feel, as well as in your individual customer journey.
Arineo Packages for SAP Commerce
Packages
Our Starter Package enables a low-risk start in your SAP Commerce project. From the development infrastructure and customizing to the running system as the basis for your customized solution. At a fixed price.
Our Cloud Migration Pack is your secure path to the SAP Commerce Cloud. We support you in the transfer of your development infrastructure, your customizing, your data up, to the successful Go Live. At a fixed price.
All for Commerce
A successful sales strategy requires a large number of specialists. In order to minimize the coordination effort and maximize the benefits for the customer, we have created an ecosystem around the topic of digital sales. And this goes beyond software.
Learn moreSAP Commerce as part of the SAP Customer
Experience Portfolio
SAP Sales
...is SAP’s cloud-based CRM. Manage your customers centrally in one place, document all events, and use this information in all the other components of the C/4HANA Suite.
SAP Service
... is the central component within the customer experience portfolio for customer service. In addition to the classic ticket functions, it shines through its resource planning and seamless integration with your customer portal.
SAP Marketing
... is the intelligence in the background. It analyzes user behavior, identifies interests, and interacts with the SAP Commerce solution to present optimal offers and content..
Qualtrics
...is the component with which unique web applications consisting of commerce, editorial content, and product information can be created. And all this in combintion with your SAP backend system.