Microsoft D365 for the rental industry

Sharing is the new ownership. Nevertheless, it is not easy to be successful with a rental model. For some years now, newcomers have been radically changing the rules of the game in the industry. They put unprecedented pressure on prices and focus their entire business on flexibility, service, and maximizing product utilization. Those who want to be successful in the rental environment must adapt to these new rules.

Microsoft D365 Rental

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Rental with Microsoft D365

Simple and flexible rental models and processes, optimized service processing, and usage-based billing are therefore necessary today, in order to be, and remain, successful as a renter. The good news: The market is growing steadily. In addition to pure rental companies, manufacturers and distributors are also increasingly offering the rental and use of equipment and machines, in addition to sales. 

We help you take your rental business to the next level with end-to-end rental processes based on Microsoft Dynamics 365 for Finance and Operations. This platform enables you to deliver a new and unique customer experience through IoT and AI applications - now and in the future. Irrespective of which trends will change your industry in the next few years: Be prepared to face the innovations.

Sharing is the new ownership. Nevertheless, it is not easy to be successful with a rental model. For some years now, newcomers have been radically changing the rules of the game in the industry. They put unprecedented pressure on prices and focus their entire business on flexibility, service, and maximizing product utilization. Those who want to be successful in the rental environment must adapt to these new rules.

Simple and flexible rental models and processes, optimized service processing, and usage-based billing are therefore necessary today, in order to be, and remain, successful as a renter. The good news: The market is growing steadily. In addition to pure rental companies, manufacturers and distributors are also increasingly offering the rental and use of equipment and machines, in addition to sales. 

We help you take your rental business to the next level with end-to-end rental processes based on Microsoft Dynamics 365 for Finance and Operations. This platform enables you to deliver a new and unique customer experience through IoT and AI applications - now and in the future. Irrespective of which trends will change your industry in the next few years: Be prepared to face the innovations.

 

Our Rental Expertise

Road and rail vehicles

Agricultural machinery and commercial vehicles

Construction machinery, cranes, and equipment

Mobile production machinery and equipment

Automotive

Forestry machines

Arineo counts on Annata 365 Rental

Annata 365 Rental delivers rich business information that increases the time to value for your customers. The comprehensive solution provides the ability to automate repetitive tasks and allows you to focus on increasing revenue in your business and strengthening customer relationships.

Arineo offers an expert team with many years of project experience in the rental environment. With the expertise of our more than 140 professionals, we successfully implement your rental solution.

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Your challenges - our solutions

My customers are moving to start-ups.

You shouldn't play down this problem. Analyze why your customers prefer your competitors' proposals. Can you also do that? If so, do it - and take the opportunity to improve it. If you don't, find out why you're failing. If the problem is IT, it's high time you invested in a new infrastructure that really supports your business. Thanks to IoT and AI, you can optimize the use and maintenance intervals of the products and exploit the potential for additional rentals. In this way, you secure your margins in a sustainable manner.

My customers want more flexibility in renting and are pushing down prices.

That's normal - nowadays, an alternative is often just a click away. That's why you should offer your customers an end-to-end process in an intuitive, mobile customer portal. There, they can manage their orders, access analyses of their usage, and contact you for service requests - easily and from any device. Your employees should be able to manage all requests centrally and process them quickly.

Certain customers do not handle my products with enough care. The result: High wear and tear and immense repair costs.

Lack of care is the other side of the rentals coin. Users often treat the product with less care than they would if it were their own property. However, the problem is often also due to a lack of knowledge. With targeted training and a service center that your customers can easily reach from anywhere in the event of problems, you can increase the value of your offer and customer satisfaction.

My employees are opposed to new systems.

A challenge that we meet again and again. But the advantages of Microsoft Dynamics 365 speak for themselves: Your employees can work with an integrated landscape, without information islands and with a uniform interface and logic. They can easily transfer their knowledge and methods from other Microsoft applications to the new system, which drastically simplifies familiarization. Active change management during the course of the project helps to increase employee acceptance of the new system. We are happy to support you.

Your Team
0+
years of experience in the rental environment
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Dynamics experts
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excellence as a Microsoft Gold Partner

Microsoft Dynamics 365 for the rental industry - an overview of the most important functions

Scheduling and fleet management

Easily optimize your products’ utilization. Algorithms suggest the best possible combination of jobs to your employees based on parameters such as distance, rental period, and scheduled maintenance. Your employees can easily manage and customize planned rentals thanks to a graphical interface. This allows you to keep your fleet as small as possible and get the highest ROI from any rental property.

Service management and field service

Ensure optimum service and offer your customers the opportunity to reach you at any time, via any channel. Your service employees have access to all relevant information, in order to process the inquiry quickly and in a targeted manner - and to wow your customers.

Lifecycle Asset Management

Thanks to IoT connectivity and predictive maintenance, the maintenance intervals of your rental properties are adjusted so that they have the smallest possible impact on your business. Sensor data from your products delivers all relevant data directly to your central ERP and sends alerts to your service staff if certain thresholds are exceeded.

Invoicing

Offer your customers modern billing models, such as pay-per-use. Billing can be based on various sensor parameters such as distance driven or usage. Billing models with prepaid contingents are also possible. Your customers can easily select the billing model that suits them in the customer portal.