Artificial Intelligence with Arineo

As Arineo, we voluntarily agree to adhere to the following principles when developing autonomous systems and artificial intelligence solutions (AI solutions). For us, these principles didn’t just appear out of thin air but are direct consequences of our corporate culture and the values that we cultivate and by which we stand.

Transparency

We are open, honest, and authentic. This also applies to our development, where we ensure the highest possible transparency.

Our solutions that use artificial intelligence should be well explained and traceable. We explain the implementation, effects, and risks to our customers.

Priority of human behavior and human supervision

At Arineo, the focus is on people. This applies both internally and externally, i.e. in our dealings with colleagues, customers, partners, and suppliers, and also in the development and installation of new AI solutions.

Our AI solutions are designed to help people do their jobs. Repeatable and predictable activities are increasingly being taken over by machines. In this way, we create freedom for higher-value work. Essential decisions involving uncertainties will ultimately continue to be made by people. Should there be individual cases where it is not possible to fully implement this claim, we will point this out in a transparent manner.

Security and robustness, privacy, and data quality protection

As part of the development, deployment, and operation of our AI solutions, we pay attention to important criteria such as data and resilience, while also considering privacy and data quality.

We use technical components that are certified according to customary industry standards with regard to their security. We provide fail-safe solutions in such a way that in the event of a primary component failure, further problem-free process execution is guaranteed.

The data that we use for the development of AI applications has the necessary quality for these developments. Likewise, we ensure that the privacy of the individuals about whom data exists, is protected.

Social and environmental well-being

As Arineo, we want to treat any resources that determine our daily actions sparingly.

With regard to the development of AI components, we will give due consideration to social and environmental well-being.

Diversity, non-discrimination, and fairness

When dealing with each other, we are fair and evenhanded and always treat each other as equals.

We also apply these values to the development of technical solutions. Thus, non-discrimination and fairness have a special priority, as does the promotion of diversity. In our AI development, we take these aspects into account and also consider them in the way in which people interact with our solutions.

Innovations / Research

We dare to break new ground. This value is evident in many areas of Arineo - in the AI solutions we develop and offer as well as in our corporate culture and organization. Therefore, we pursue innovation and research as targeted investments that offer our customers an advantage.

Solutions from the AI context benefit from the fact that the developers are also given space and time to engage in research, i.e. improving solutions and systems based on the previously mentioned values. They are experts in their field and keep up with the latest scientific developments in AI. In addition, we regularly invest in the appropriate training and further education of our colleagues.

Accountability

Arineo was founded with the aim of being transformed into an employee-owned company, i.e. owned by all employees who wish to become part of the company. Likewise, Arineo is based on a value system that includes values such as trust, sincerity, appreciation, etc.

Therefore, for legal and moral reasons, we are keen to comply with the above principles.

Compliance with the policies

How can we certain that the principles are really followed in the development and implementation of solutions? To this end, we have defined measures at various levels to ensure trustworthy AI.